Drink responsibly and do not drink and drive. Ensure all your staff are aware of company policies and workplace behaviours. Remind people of harassment policies as social events and alcohol can impact on people’s actions. Stay focused, just because it is Christmas does not mean staff and customers need less attention. Celebrate success with each other

For many years we have tried to force policies, procedures and change into our people and it often ends up being stressful and unproductive for all involved. A new and fresh approach to change and innovation is through Gamification. Gamification is making change and activity fun for all those involved. An interesting way to encourage engagement and participation in initiatives is to turn it into a game. Gamification can bring light-hearted competition and rewards to all sor

For many years we have focused our energy on the traditional classroom only learning experience, and yes, for many years this did work. But times and people have changed and the old ways may not always work. Younger generations of learners are wanting a blended form of learning that incorporates classroom, coaching, on-job and also team or experiential learning activities to create the full learning experience for them. For the past 14 years, RdL has continued to modify the

If we want our business to be a success, we must put the people first. Yes, we have all heard this for many years but how many actually believe in and action what they hear? Some of the most successful organisations focus on their people in 2 key areas. Firstly, do we have a good performance management system that supports innovation and growth? Managing people’s performance is not a once or twice a year task that must be done. We need to treat performance management as pa