Learning and Development

“I am giving you these comments because I have very high expectations, and I’m confident you can reach them.” Nineteen words that change everything. It’s not a reprimand. It’s not an attack. It’s not an ego-driven display of authority. It’s leadership. Yet too many managers still operate under the delusion that crushing someone is the same as coaching them. That critique delivered without context is “holding people accountable.” That fear is somehow a motivator. Here’s the tr

In an era of rapid technological advancement and shifting market dynamics, organisational transformation has become a strategic imperative for companies aiming to remain competitive and resilient. However, research consistently shows that up to 70% of transformation efforts fail, often due to insufficient preparation and misalignment between the organisation’s vision and its capabilities. Preparing your organisation for transformation requires a thoughtful, structured approac

At RdL, we had the privilege of collaborating with the top 14 leaders of Datec (Papua New Guinea's leading provider of innovative ICT solutions and services, delivering end-to-end technology support to businesses and communities across the nation.) as they embarked on an exciting journey to shape their 2025-2027 strategy. This was no ordinary exercise—it was a deep dive into the fast-moving world of tech, pushing boundaries to envision what their customers will need in the fu

Australia’s and many of our close neighbours' workforces are grappling with a significant skills gap, with nearly one in five employees not proficient in their roles, according to a recent AHRI report. This shortfall is stifling productivity for over half of the businesses and the answer is not to stop investment in people development. As AI and advanced technologies rapidly integrate into workplaces, the challenge grows. Traditional skills and qualifications, once sufficient

The workplace is evolving rapidly, and leaders must adapt to stay ahead. Traditional leadership methods, like rigid hierarchies and command-and-control models, are becoming obsolete. Four critical skills leaders need to navigate this new landscape include; 1. Empowerment Over Hierarchy The shift towards hybrid and remote work is challenging traditional power structures. Leaders must move away from hierarchical control and embrace a culture of empowerment and alignment. This r

RdL recently visited Flight Coffee in Wellington New Zealand to conduct Executive Leadership Coaching with 3 of the founding partners. Flight Coffee is a part of the Nomad Coffee Group, a company RdL has had a relationship with since 2015 and between the Nomad and Flight team, it was agreed that RdL facilitate an Executive Coaching program over 11 weeks to assist in the development and strategic direction of the leadership mindset. It started with an intensive 5 day on the jo

High-performance teams only exist when they’re built upon a foundation of trust, and they feel safe with their leader - psychological safety. The leaders set the tone in any organisation and organisations have a lot to gain when they embed trust at their core and build an environment where people feel safe sharing ideas, innovations, thoughts, and their mistakes without fear. If there is no trust within the organisation it can lead to severe, and long term damage to people,

Bolstering middle managers’ capabilities needs to be a key priority for organisations if they want to reap the rewards of efficiency gains and an improved workplace culture. Effective middle managers are able to reduce friction points, accelerate solutions, create a harmonious workplace, and help an organisation achieve its goals. We often invest in our executives and neglect the people that make the real difference assuming they know what they are doing. The middle managers