RdL would like to take this opportunity of thanking all their loyal clients, suppliers and graduates for their commitment over the past 12 months. We wish you all a very Merry Christmas and a prosperous and exciting 2020.

1 on 1’s are not about performance and project updates, they have 3 key functions; Provide feedback – get the right balance between praise and constructive feedback. Provide coaching - this helps the person grow as a leader and to build their career within the company. Build rapport – this comes down to taking time out to listen, build trust and earn respect from all of your people

Performance reviews have traditionally been a once a year or if lucky, a twice a year event that assisted in determining the employees annual pay rise, where applicable. This process has always been seen as being highly formal and scared both the employee and manager. This old style of managing performance was more of a bottleneck for growth rather than an enabler. With the ever increasing demand for autonomous roles within company’s, this old style of managing a person’s p

Organisations now have a deluge of information available at their fingertips, including customer information, employee and customer demographics, sales volumes, and performance and KPI’s results. With this data we have all the makings of solid fact based decisions with a high likelihood of making the right decision – right? We must be careful we do not fall into a state of “Paralysis by Analysis” with all the data we have. We must never underestimate the value and importanc

You may recall in one of our previous newsletters we introduced you to the term of Gamification. Gamification will continue to be a very strong focus in 2020. We need to make assessment, education, reviews and improving standards an activity that is fun and fulfilling, not just for the employee but also delivers great results for the company. Many old style company’s struggle with the Gamification principle and feel that making it fun will lessen the learning experience and

Since Personnel, HR or People and Culture have been around the focus has always been on the importance of the human connection, but has the HR Team been left behind? Successful organisations are turning toward digital technology more and more to assist them in getting messages to all of their people. Whether you are located on the other side of town or the other side of the world, it does not matter when you have a solid digital platform that can deliver a consistent and hig