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Collaborative decision-making can be a powerful tool, but leaders should take care to ensure teams are engaging in critical thinking and not succumbing to groupthink. When an important decision needs to be made at work, it’s often our first instinct to call together a group of minds to tackle the problem. After all, two – or five, or 10 – heads are better than one, right? When a group dynamic leaves teams reluctant to challenge the ideas on the table, the desire for consensus

Globally we continue to be faced with severe talent shortages and it is the organisations that nurture an internal talent pipeline that continue to grow above their competitors. These successful organisations have created a workplace culture of continuous learning and development. If we have the right people on board, that means the right attitude, commitment, loyalty, respect, and mindset, then we are 75% of the way to creating success. We can always teach skills, but it is

“It was not my fault”, “I thought that was good enough”, “Does it really matter”, are all phrases from people and it was their choice to make the comments. We have been delivering customer service training to an international airline and through the program we continue to share with the participants a little model that is so simple yet so important. As individuals, we are all responsible for our attitudes. Your people need to know that you are predictable in your attitude and

For far too long leaders have been reaching out to the same few go-to people in our team that we can rely on to deliver a quality outcome for us. This in itself is not the issue as we always turn to people we can rely on. The problem is that we are not broadening our go-to people and risk burning out the ones that help us deliver. We have leadership pipeline deficiency and put ourselves and our key go-to people at risk of burnout if we do not change this old habit. A progress

By applying some of these simple tips, you may find your daily productivity naturally increases making work a more pleasurable place to be whilst increasing the time you have to spend with family and friends. Email Set certain times when you will check email. Load an auto reply stating you only check emails at these times and if the matter is urgent to call your office or mobile. Turn off email when outside of these times. Meetings Ensure every meeting has a clearly defined a

Australia ranked number 2 in the world with employees losing 600 hours per year to a lack of focus, just behind France at 608 hours. Workplace distractions are costing employers thousands of hours in lost productivity. In today’s hyperconnected world, maintaining focus on work-related tasks has become increasingly challenging. With colleagues, meetings and messages competing for our attention, resulting in huge amounts of time lost not focused on the key measures of success.

Too often, leaders fall into a well-being “perks and policies” trap, wondering why their people are burned out and stressed despite access to the latest benefits like company provided standing desks or virtual exercise programs. Many organisations lose sight of the biggest issues surrounding employee well-being, namely the day-to-day employee experience. Organisations can transform employee well-being by building a culture of care, promoting work life integration, and ensurin

As leaders, we often overlook the simplistic approach to getting the best out of our people. We over complicate what is easy, develop and enforce out-dated systems and processes and expect our people to be motivated and inspired to deliver. Here are some simple reminders for those leaders who want to stand out from the crowd as the leaders of the future. Time is what each employee has to dedicate to productive work daily and to making a real difference to the delivery of goal

ARB, the world’s largest 4×4 accessory company not only invests big in product development, design, and technology, they are also committed to the ongoing development of their leaders. RdL has partnered with ARB for over 5 years assisting in leadership development spanning 3 counties and many people. ARB understands and recognises the importance of developing their existing and future leaders in order for them to continue their comprehensive growth as a company. RdL has used

Air Niugini continues to invest in the sustainable future of the company through the development of their people. Through their ACEO Gary Seddon, Air Niugini has committed to a 12 month RdL Emerging Leader Program for 82 of their future leaders alongside a tailored 18 month Customer Service Program. In just 2 months over 1,000 Air Niugini employees has decided to attend the customer service program and the transformation is starting to impact the way they think and do things.

In order to grow your career, you need to take control and lead from the front and not wait for others to define where your career will go. Practice ProactivityThe art of proactivity is key to career development and it’s one of the single biggest things that separates those who get promoted verses those who don’t. Upskill, AlwaysStrive to be the best you can be in your field and in fields you work closely alongside. Upskilling can not only help you with career development in

I hear it time and time again that it is HR’s or the Training Departments role to define my training calendar. The reality is, it is your career, and you know what best suites your need to be able to deliver on your career dream. People have turned into human robots where they sit and wait for others to do all the thinking for them and hope to have a successful career. It would be nice to be able to just sit back and everything you dream of just falls into place, but the real