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As artificial intelligence (AI) becomes increasingly embedded in business operations, the role of leadership is entering a new era, one that demands both digital fluency and a renewed commitment to human connection. AI is now a critical force across most sectors. McKinsey estimates that up to 30% of work hours could be automated by 2030, particularly in areas like data processing, customer service, and logistics. But while AI can analyse, predict and optimise with unprecedent

RdL was honoured to be invited as a guest speaker at the recent International Summit on Technology and Innovation—an event that brought together global thought leaders from the worlds of AI, cyber security, digital transformation, and investment. While the summit was abuzz with extraordinary advances in automation, robotics, and data platforms, a deeper insight emerged: the technology may be cutting-edge, but leadership development is lagging dangerously behind. Across high-s

Toxic teams don’t appear overnight. They’re often the result of good people operating in bad systems — environments where the rules are unclear, the boundaries are blurred, and expectations are inconsistent. And here’s the hard truth: it’s not the team that’s broken—it’s the leadership framework around them. According to a 2024 MIT Sloan study, toxic culture is the single strongest predictor of employee attrition — ten times more powerful than compensation. What drives that t

Every organisation has them—employees whose performance or behaviour is quietly eroding team morale, customer satisfaction, and results. Yet far too often, leaders delay action or hope the issue will self-correct. It rarely does. Poor performance and behaviour don’t fix themselves. They fester. The most effective leaders know how to address underperformance head-on—without micromanaging, humiliating, or creating fear. They know that holding people to account is not about puni

In many workplaces, “sick leave” has quietly become a form of escape. Not from illness, but from exhaustion, disconnection, and disengagement. And if you're seeing a spike in absenteeism, it's not just a health issue—it's a leadership one. According to the Australian HR Institute, absenteeism costs businesses over $3,600 per employee per year, with stress-related leave rising by nearly 25% in the past two years. But here's the uncomfortable truth: many employees aren't abusin