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We all know that robots do an amazing job of delivering in line with what they have been programmed to do. They never do any more or any less than their program. The emerging issue with many companies is that not only are they introducing robotics to their operation, but they have created a workforce of human robots. They have created a culture where people are no longer invited to contribute or share ideas and, in many instances, are shut down by old fashioned managers wh

The process of resignation is far more complex than receiving a resignation letter from the employee. There are signs we need to look out for before it gets too late. An employee goes through a process of resignation that we may be unaware of. There are 5 steps to the resignation process. They give up They hand in their resignation They socially discharge from the company – they disengage They emotionally exit the company – they may lose respect for the company and some of

We have built ourselves a lonely world but there are ways to forge the genuine human connections that we all need to flourish. We often hear the saying, “It’s lonely at the top”, but the truth is that it could be lonely in most places we work. Over the years, we have fallen guilty of a tendency to actively not engage with those around us for various reasons, while not ignoring them entirely. The price of this unwritten social contract of non-engagement is loneliness. Lone

For decades we have heard our people say they can not change. Yet for the past 2.5 years, every person on earth has gone through significant personal and professional change and guess what – we all did it successfully. As leaders we need to keep reminding our people of this and how successful they were in changing rapidly to meet either their personal or professional demands and goals. Yes, it is true that we all deal with change in our own special way, but the truth of th

Fingertip consulting is a new concept initiated by RdL to assist businesses and start-ups get the results they need in an affordable, cash flow conscious way. Rather than avoiding professional advice, or needing to dig deep to afford high-cost management consulting, RdL is launching Fingertip Consulting Services that makes it all very achievable. RdL has been testing this service with specific clients and due to its high success rate, we have decided to launch it to the mar

Many people confuse the role of the leader thinking they must have all the knowledge to ensure the doing gets done. The reality is that being an amazing leader is like being a leading Maestro. The Maestro does not know how to play all instruments in the orchestra yet generates such an amazing outcome that it leaves the audience in awe. The role of the maestro is to lead and give the right direction to the subject matter experts and ensure they are all playing from the same

Below are a few leadership tips to consider. Be the last to speak. Your people won’t believe you trust their intelligence if you are always the one with the “best solution.” Share the vision. A shared vision is fundamental as it provides a common criterion for the teams to make their decisions. Leaders sets the tone The role of the leader is to show trust and respect for their people. Ask your team what’s in their way. Have your team recommend changes to make things r

Writing in C&IT Magazine, Andrew Reid says that the biggest problem faced at this tricky time is the uncertainty. No one knows how long things will go on as they are, or what the aftermath will bring. The key to survival, according to Reid, lies in “ collaborating as a tight-knit team ” focused on “ shaping the future and keeping communication real .” He suggests a number of leadership qualities you’ll need to help pull your workers and your business through to the other sid

Artificial intelligence is transforming the labour market, creating entirely new jobs requiring new in-demand skills. With this knowledge comes the challenging of securing the right people for your team. Being able to demonstrate one’s competency in these new skills along with the qualities of relationship management and workplace cultural fit have become the currency for talent mobility, as degrees have shown to be a bad proxy for possessing these in-demand skills. In fac

Hybrid work is here to stay. For both employees and employers, work from anywhere is about owning results, regardless of where or when work happens. Our work from anywhere future research conducted by Prithwiraj Choudbury, Associate Professor, Harvard Business School, reports that workers regard freedom to work from anywhere as an important benefit of their job. Successful employers are creating policies to ensure virtual collaboration, mentoring, and asynchronous brainstor

No matter the size or stage your business is currently at, having employees leave is just bad for business. If you want to avoid this negativity, it’s best to retain your best employees. And, you can do that by following these six tips. 1. Hire Selectively Before you can begin to retain employees, you have to make sure that you have the right employees to begin with. 2. Offer a Competitive Benefits Package Salary If you want to keep top-notch talent, then you’re going to

We hear it all the time, our most valuable asset is our people. But what do we do as leaders to support these words. As great leaders, we need to continually review what we are asking of our people and focus on our behaviours to ensure we are maximising their full potential and fully utilising the talents they have on offer. If we do not, we will find ourselves with a resource crisis • Time, they say, is what each employee has to dedicate to productive work daily (that do

We often feel that the point an employee hands in their resignation is the point of decision making and exit. The truth of the matter is that resignation is a far more complex process than writing an email to your boss. To get to the point of resignation an employee goes through a process of mindset adjustment before they make the ultimate decision to hand over their resignation letter. The first stage that is often un-noticed is what is called ‘Social Disengagement’. This

Working remotely may be one of the most challenging things we need to face in the current environment. Here are some of the key challenges and tips for you and your team. 1. A Sense of Isolation Without the social interaction of the normal workplace, it’s easy for workers to feel lonely. Ensure you schedule regular online meetings and events to enable your people to feel part of a team. 2. A Lack of Personal Interaction Workers need to be able to see you. It’s important be

Below is a summary of an article by Aaron Goonrey, Partner, and Mayomi Kondasinghe, Graduate, Lander & Rogers At the heart of the issue is an employer’s legal obligation to ensure the health and safety of its employees. COVID-19 is a risk to health and safety in the workplace, which employers are required to manage. Work/Occupational Health & Safety obligations The NSW Personal Injury Commission recently published a decision in which an employer was held to be liable for a

The biggest challenge for a leader in a crisis, not matter how big or small the crisis may be is to create a level of calmness and certainty for the team. The key to this is collaboration and frequent and honest communication. The leader sets the tone and as such needs to partner with their team to create a safe and secure future and vision for the team, so they are all working towards the end goal in unison. To be highly successful in these challenging times and to support

Here are some things you can do to maintain momentum and help your workers navigate through such a unique and difficult time. 1. Make daily check-ins a priority This gives workers the chance to ask questions, get answers and raise any concerns. You could use video conferences for daily check-ins and face-to-face meetings, email and text for quick messages, and one-on-one video calls for more sensitive issues. 2. Be supportive Keep in touch and make sure your workers are co

The short but valuable Ted Talk from Matt Mullenweg, the owner of WordPress shares his views on his Distributor Workforce. He uses the term Distributor Workforce as opposed to Remote Workforce as there is an underlying reference when using the term remote that people could be left out. His top 5 tips are below. 1. Document everything so people have easy reference to what they need 2. Move communications to online enabling everyone to connect and be a part of the meeting 3.

You do not need to look far to see the talent shortage many markets are facing in a continuing pandemic climate. From closed international borders and fluctuating state borders, the need for businesses to look to their current talent and their company’s bench strength is more important now than ever. So how does a business identify and develop high-potential employees? The impact of coaching in a business has the capacity to create a fundamental shift in the workplace which

Even before the pandemic, remote working was becoming a more popular option for the workforce as companies came to the realisation that either part time options or work flexibility was important to retaining their people. However, after the outbreak of Covid-19, the practice became far more prevalent and continues to be a key factor to this day despite many countries and companies opening up to return to work. Now, as we move past the restrictions implemented to curb the vi