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Since Personnel, HR or People and Culture have been around the focus has always been on the importance of the human connection, but has the HR Team been left behind? Successful organisations are turning toward digital technology more and more to assist them in getting messages to all of their people. Whether you are located on the other side of town or the other side of the world, it does not matter when you have a solid digital platform that can deliver a consistent and hig

Success is self created and rarely, if ever, gets handed to us on a silver platter. RdL's top 5 tips for success Have a dream and follow it Believe in yourself and don’t let others tell you otherwise Look after your people including your family Have fun Delegate for success Click the link for Richard Branson’s view on success.

We all know the person in the company that shows great proactivity. They have this natural tendency to seek out what they feel needs to be done and dive in head first to get it done. This is great if everything they do is in line with the corporate strategy, but as we have all experienced, this is not always the case. So what is the solution for these people? If we choose to hold them back they will get frustrated, potentially do this behind our backs or even worse, they m

As leaders we often fall into the trap of feeling we are the architects of all solutions in the company. We are the ones who know best so we forge ahead with our ideas. The truth of the matter usually is that it is not the core leaders who are the architects of success but the everyday worker. They feel and experience the frustrations of poor processes or systems and/or poor leadership. We need to step back from the old style of leadership and empower our people to make dec

Once upon a time we use to want to get that company laptop and mobile phone so we felt more important. With the rapidly increasing development of smart digital technology, we are now faced with how do we better manager digital technology at the workplace – in fact everywhere? There is no doubt digital technology has assisted businesses grow and develop. Examples may include; Borderless communication Reduction in expenses – video calls rather than airfares for example Increa

Humans have a natural tendency to focus on the negatives and overlook the positives of our people, according to Professor Martin Seligman. Our brains and what we see are like Velcro for negatives and Teflon for positives. As leaders we can always see what is wrong but fail to see or appreciate what is right. Add to that the fact that people remember the bad far longer and more intensely than the rights and we have a double recipe for disaster and poor performance. Performan

A recent study by Gallup (May 2019) into reasons why people leave confirm that 5 of the top 6 reasons people leave their job are influenced by the manager. Reasons people leave 32% - Career advancement/promotional opportunity 22% - Pay / Benefits 20% - Lack of fit for job 17% - Management/general work environment 8% - Flexibility/scheduling 2% - Job security

10 letters and 4 simple words but together they have a huge potential to build your team, staff retention and company results. The core role of a leader is to take the time out to speak with their people and ask them how they are doing. RdL recently partnered with the new CEO of a large medical facility. Together we took an approach of asking how people are and what do they need to provide better services to their patients and staff rather than coming in with our own views

With the ongoing turbulence of the commercial and political environment around us, the challenge of retaining key talent is more important than ever. If you want to keep your best employees around in the future, you must demonstrate to them that they have a future with your company. In order to prepare for a dynamic and sustainable future, organisations and workers alike must focus and partner with each other to not only address and fix what is not working but also look int

Being an outstanding leader is about being an amazing coach. Instead of wanting to maintain control and not empowering your people to do their job, a solid leader will coach and develop their people to enable them to achieve success, which ultimately leads to your success as a leader. Instead of jumping in and always giving the solution because you do not have time to coach and develop, hold back and ask the right questions so the coachee develops their mindset and thinking

I was recently asked by a client for my views of an incentive scheme. Incentives can either drive success or drive a silo mentality, so having the right scheme is critical to business success. There are 5 core principles of a successful incentive scheme: Firstly, the incentive should only be payable if the overall company achieves its results. This drives a team focus to ensure the company is a success, that then cascades down to a department, team, and individual level. Th

Look at the big picture More accurately put, create the vision for all your people of the big picture Start at the top It all begins with the vision and mindset of the CEO. If they live the right values and culture it will cascade to all levels. 2 way communication Ensure your people feel safe in sharing thoughts and ideas with each other and senior managers Show them what right looks like Ensure your leaders are showing their people what right looks and feels like. It is eas