Behind The Scenes

When safety became the focus of all industry, we implemented the Occupational health, safety and environment representatives. Companies invested heavily into the education of these people to ensure they were well equipped to ensure the workplace risks were reduced and in the event that an incident did occur, were there to make sure things were put in place to ensure it does not happen again. As the environment changes around us, we now need to shift our focus to also conside

Remote working has transformed from an emerging trend to a necessity across the globe. Instead of working with your team face to face, you’re suddenly managing a remote team (and this will become a stronger trend) and trying to find the right strategies to stay productive. Here are some tips to manage remote teams: Communicate daily Choose a time in the morning to catchup and have a productive conversation with your team. The purpose is to set an agenda for the day, address

Looking after our own and the mental health of our people is a critical factor a leader must learn to deal with during times of sudden change. Covid19 was a very sudden change as it impacted the globe in less than a 4 week period, causing shut down, illness and death in an unseen way in the modern world. Below is a video extract from a BBC show featuring Dr Susan Whitbourne Professor of Brain Sciences, and Dr Benjamin Miller, Researcher, Wellbeing Trust on how our brains a

RdL Speaks with Ray d'Silva about his Leadership Insights. Click the link to listen to Ray's story. Read Ray's responses below. 1. As I reflect on what led to my success as a senior manager or leader, I would have to say it was by sheer accident. It probably started a long time ago in school as a boy scout when I was made a troop leader. Then that progressed to House captain and Section leader in the cadet corps. A couple of years after arriving in Australia I was drafted

RdL Speaks with Keith Ayers from Integro Learning about his Leadership Insights. Click the link to listen to Keith's story. Read Keith's biography below. Keith is the CEO of Intégro Learning Company Pty Ltd and author of Engagement is Not Enough: You Need Passionate Employees to Achieve Your Dream (Elevate, July 2008). He is respected around the world as a thought leader on the topics of employee engagement, leadership effectiveness and workplace trust. Having joined

RdL Speaks with Andrew Cooper about his Leadership Insights. Click the link to listen to Andrew's story. https://www.youtube.com/watch?v=fuDGv_JKzYE Read Andrew's response and his Biography below. What lead to your success as a senior manager and leader? It all started early in my career with one word “RESPECT” I have a philosophy that underpins my interaction with people and that is “We are all created Equal in Value – but different in function” What this means is that w

RdL speaks with Alex Wilson - General Manager, Plantation Resort - Fiji

Successful leaders deliver excellence in all that they do and they do this through using the talent that surrounds them. To effectively delegate can be challenging for some but the key is if you get the delegation right, the results will flow. Over the years RdL has developed the following simple 4 step process to effective delegation. Step 1 – Show them what 'good' looks like Step 2 – Let them feel what 'good' feels like Step 3 – Let them show you they can deliver 'good

We have all been confronted with testing and difficult circumstances in 2020. Whether that be the rapid growth in volume due to customer demand, the management of loss of volume, clients or staff due to Covid19, home schooling your children or struggling with the high levels of isolation. No matter what the situation is, as leaders, we need to create a shared vision of success and ensure we generate that same positive outlook for all those who surround us. When faced with

There is no doubt we are all being impacted by the global Coronavirus pandemic. Despite the trying times, companies must ensure they do not fall into the same trap as they did with the Global Financial Crisis and not invest in their people and businesses. As many companies learnt from other global disasters, now is the perfect opportunity to be one step ahead of your competition and invest in the development, empowerment, upskilling of your people, whilst finessing your str

Encourage  multilateral communications and dialogue -  among peers and between employees and leaders — encouraging employees’ sense of voice, position, significance and purpose. Establish  strong company values - that employees can understand and know how to practice—increasing their sense of belonging, purpose and security. Set  challenging but achievable goals - to increase employees’ sense of challenge, learning and autonomy. Shift the focus from  hierarchy to community -

RdL would like to take this opportunity of thanking all their loyal clients, suppliers and graduates for their commitment over the past 12 months. We wish you all a very Merry Christmas and a prosperous and exciting 2020.

1 on 1’s are not about performance and project updates, they have 3 key functions; Provide feedback – get the right balance between praise and constructive feedback. Provide coaching - this helps the person grow as a leader and to build their career within the company. Build rapport – this comes down to taking time out to listen, build trust and earn respect from all of your people

You may recall in one of our previous newsletters we introduced you to the term of Gamification. Gamification will continue to be a very strong focus in 2020. We need to make assessment, education, reviews and improving standards an activity that is fun and fulfilling, not just for the employee but also delivers great results for the company. Many old style company’s struggle with the Gamification principle and feel that making it fun will lessen the learning experience and

Success is self created and rarely, if ever, gets handed to us on a silver platter. RdL's top 5 tips for success Have a dream and follow it Believe in yourself and don’t let others tell you otherwise Look after your people including your family Have fun Delegate for success Click the link  for Richard Branson’s view on success.

A recent study by Gallup (May 2019) into reasons why people leave confirm that 5 of the top 6 reasons people leave their job are influenced by the manager. Reasons people leave 32% - Career advancement/promotional opportunity 22% - Pay / Benefits 20% - Lack of fit for job 17% - Management/general work environment 8% - Flexibility/scheduling 2% - Job security

Look at the big picture More accurately put, create the vision for all your people of the big picture Start at the top It all begins with the vision and mindset of the CEO. If they live the right values and culture it will cascade to all levels. 2 way communication Ensure your people feel safe in sharing thoughts and ideas with each other and senior managers Show them what right looks like Ensure your leaders are showing their people what right looks and feels like. It is eas

Drink responsibly and do not drink and drive. Ensure all your staff are aware of company policies and workplace behaviours. Remind people of harassment policies as social events and alcohol can impact on people’s actions. Stay focused, just because it is Christmas does not mean staff and customers need less attention. Celebrate success with each other

Below are some great tips to build your Brand Ambassadors. Focus on your early adopters – those who are already spruiking on social media about the company and thank them. Make it a 2-way win – Ensure the employee sees the personal benefits of the professional advocacy role they play. Get it right – Provide the team with tips, guidelines and ideas for sharing so it is in line with company standards. Make it easy – Ensure the team have a readily available supply of great compa

Below we have listed 5 simple tips to assist you in becoming a better coach Be a great communicator Ensure you are dependable Show loyalty to gain loyalty Encourage change and growth and do not hinder it Play the role of an educator